SEALISON FOR RETAIL · CUSTOMER-FACING AI
Can you prove what happened?
When AI makes promises to customers — refunds, delivery dates, price quotes, policy explanations — you need cryptographic evidence, not screenshots.
REALITY CHECK
CUSTOMER SAYS
“I was told I’d get a refund.”
YOUR SYSTEM SAYS
“That’s not what happened.”
This is no longer a support issue. It’s a compliance problem.
WHAT TEAMS RELY ON TODAY
Application logs
Stored in your stack. Visible only to you. Editable by anyone with access.
Internal databases
Can be modified, migrated, corrupted. No way to prove a specific row is unchanged.
Screenshots
Screenshots are easy to challenge and difficult to verify independently.
They can be modified. They can be challenged. And when a regulator or a plaintiff asks for proof, “we believe” isn’t an answer.
WITH SEALISON
01
Hash
The exact AI output is hashed with SHA-256 at the moment it's produced.
02
Seal
The hash is sealed in a signed, append-only chain. Ed25519 signatures. Any change is cryptographically detectable.
03
Keep
The original content stays with you. SEALISON does not store what your AI said — only the proof.
04
Verify
Later, you (or anyone) can reproduce the interaction and verify it matches. Public CLI verifier planned for stronger independent verification.
EU AI ACT · ARTICLE 12
Article 12 of the EU AI Act sets out requirements for:
Sealison does not determine whether an AI system is high-risk and does not provide legal compliance certification. It provides cryptographic evidence that can support auditability and compliance demonstrations.
Not internal logs. Provable records.
WHERE THIS APPLIES
Customer support automation
AI resolves tickets, promises refunds, schedules deliveries.
Fraud / AML decisions
AI flags transactions, explains rejections, triggers reviews.
Claims processing
AI evaluates requests, communicates outcomes, cites policy.
Policy explanations
AI tells users what their plan covers, what it doesn’t, and why.
WHAT CHANGES
BEFORE
“We believe this is what happened.”
Logs, screenshots, someone’s memory. Contestable.
AFTER
“We can prove this is what happened.”
Cryptographic proof, verifiable independently.
TRY IT NOW
Generate one from scratch, or verify one we already published. Takes 30 seconds.
Working with AI systems that talk to customers? We can show you how SEALISON fits in. 10 minutes. You test it yourself.
Or email us directly at [email protected]